Privacy Policy

The provider of Zubralvexum AI ("we", "us", or "our") operates the Zubralvexum AI website (the "Service").

This Privacy Policy explains how we collect, use, store, and share personal information when you visit or interact with our website. It also describes the choices available to you and your rights concerning your personal data.

We use personal information to operate and improve our website, respond to enquiries, and support the services described in this policy. Personal data is processed according to the applicable legal basis and the purposes explained below. Terms not specifically defined in this Privacy Policy have the meanings given in our Terms and Conditions.

Table of Contents

Definitions

Service

The Service refers to the Zubralvexum AI website operated by the Provider.

Personal Data

Personal Data means any information relating to a living individual who can be identified directly or indirectly from that information, either on its own or together with other information available to us.

Usage Data

Usage Data refers to information collected automatically when visitors use the website or interact with its underlying systems. This may include details such as the length of a website visit.

Cookies

Cookies are small data files stored on your computer, smartphone, or another device when you visit a website.

Data Controller

A Data Controller is an individual or organisation that, independently or together with others, determines why and how personal information is processed. For the purposes of this Privacy Policy, the Provider acts as a Data Controller of your Personal Data.

Data Processors (or Service Providers)

A Data Processor, sometimes referred to as a Service Provider, is an individual or organisation that processes personal information on behalf of a Data Controller. We may work with third-party service providers to support the operation of our website and the handling of relevant information.

Data Subject (or User)

A Data Subject is a living individual whose Personal Data is processed. In this policy, the term also refers to visitors and users of the Zubralvexum AI website.

Information Collection and Use

We collect different types of information for purposes related to operating, maintaining, and improving Zubralvexum AI. The information collected depends on how you use the website and whether you choose to submit personal details through its forms.

Types of Data Collected

Personal Data

When using Zubralvexum AI, you may be asked to provide information that allows us to identify or contact you. Depending on your interaction with the website, this information may include:

  • Email address
  • First name and last name
  • Phone number
  • Address, state, province, postcode, and city
  • Cookies and Usage Data

Where permitted by applicable law, we may use your Personal Data to send newsletters, promotional communications, or information about products and services that may interest you. You can opt out of these communications by following the unsubscribe instructions included in our emails or by contacting us directly.

Usage Data

We may automatically collect information about how visitors access and use Zubralvexum AI. This may include your Internet Protocol (IP) address, browser type and version, pages visited, the date and time of your visit, time spent on individual pages, device identifiers, and technical diagnostic information.

Tracking Cookies Data

Zubralvexum AI may use cookies and similar tracking technologies to understand website activity, remember preferences, and support the operation and analysis of our services.

Cookies are small files placed on your device through your browser. They may contain identifiers that help websites recognise returning visitors. Other technologies, including tracking pixels, tags, and scripts, may also be used to collect information about website usage and performance.

You can configure your browser to reject cookies or notify you whenever a cookie is being stored. However, disabling certain cookies may affect the functionality of some parts of the website. Non-essential cookies are subject to applicable consent requirements.

Examples of cookies that may be used include:

  • Session Cookies. These help the website operate during an individual browsing session.
  • Preference Cookies. These remember selected preferences and website settings.
  • Security Cookies. These support website security and help protect against misuse.
  • Advertising Cookies. These may be used to display advertising that is more relevant to visitors' interests, where permitted.

Use of Data

The Provider may use collected information for the following purposes:

  • To operate and maintain Zubralvexum AI
  • To inform users about changes to the website or its services
  • To make interactive website features available when users choose to access them
  • To respond to enquiries and provide website-related support
  • To analyse website activity and identify opportunities for improvement
  • To monitor website usage and performance
  • To identify, prevent, and resolve technical problems
  • To provide relevant news, promotional offers, and information about related products or services, where legally permitted and subject to applicable communication preferences

If you are located in the European Economic Area (EEA), the legal basis for processing your Personal Data depends on the type of information collected and the circumstances in which it is processed.

The Provider may process Personal Data on one or more of the following legal grounds, where applicable:

  • Processing is necessary to perform a contract with you
  • You have given your consent for a specific purpose
  • Processing is necessary for our legitimate interests, provided these are not overridden by your rights and freedoms
  • Processing is required to comply with a legal obligation

Retention of Data

The Provider retains Personal Data only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy. We may also retain certain information where required to meet legal obligations, resolve disputes, or enforce our agreements and policies.

Usage Data is generally retained for a shorter period and may be used for internal analysis. In some circumstances, we may keep this information for longer where it is necessary to improve website security, maintain functionality, or comply with applicable law.

Transfer of Data

Your information, including Personal Data, may be transferred to and stored on servers located outside your country, region, or other jurisdiction. Privacy and data protection laws in those locations may differ from those that apply where you live.

If you are located outside Bulgaria and choose to provide information through our website, please be aware that your data, including Personal Data, may be transferred to Bulgaria and processed there.

Where consent is required for a particular transfer or processing activity, we will seek it in accordance with applicable law.

The Provider takes reasonable steps to ensure that Personal Data is handled securely and in accordance with this Privacy Policy. Where information is transferred internationally, we aim to apply appropriate safeguards and controls required by applicable data protection laws.

Disclosure of Data

Business Transactions

If the Provider becomes involved in a merger, acquisition, restructuring, or sale of assets, Personal Data may be transferred as part of that transaction. Where required, we will notify affected users before their information becomes subject to a different Privacy Policy.

The Provider may disclose Personal Data when it reasonably believes that disclosure is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Provider
  • Prevent or investigate suspected wrongdoing connected with the website
  • Protect the safety of website users or members of the public
  • Address or defend against legal claims and liability

Security of Data

Protecting personal information is important to us. We take reasonable technical and organisational measures to safeguard data against unauthorised access, loss, misuse, or disclosure. However, no method of transmitting information over the internet or storing it electronically is completely secure. While we strive to protect your Personal Data, we cannot guarantee absolute security.

Your Data Protection Rights Under the General Data Protection Regulation (GDPR)

If you are located in the European Economic Area (EEA), you may have certain rights regarding the processing of your Personal Data. The Provider aims to take reasonable steps to help individuals exercise these rights.

If you would like to know what Personal Data we hold about you, request a correction, or ask us to delete your information, please contact us.

Depending on the circumstances and applicable law, your rights may include:

The right of access. You may request information about the Personal Data we hold about you and obtain a copy where applicable.

The right to rectification. You may request that inaccurate or incomplete personal information be corrected or updated.

The right to erasure. You may request the deletion of your Personal Data in circumstances where this right applies.

The right to object. You may object to certain types of processing of your Personal Data.

The right to restriction. You may request that we limit the processing of your personal information in certain circumstances.

The right to data portability. Where applicable, you may request a copy of your Personal Data in a structured, commonly used, machine-readable format.

The right to withdraw consent. Where processing relies on your consent, you may withdraw that consent at any time. Withdrawal does not affect processing carried out lawfully before consent was withdrawn.

We may ask you to verify your identity before responding to requests involving your personal information.

You also have the right to lodge a complaint with a competent data protection authority if you believe your Personal Data has been processed unlawfully. For further information, please contact the relevant supervisory authority in your country.

Service Providers

We may work with third-party organisations or individuals to support the operation of Zubralvexum AI, provide services on our behalf, maintain website functionality, or help us understand how visitors use the website.

Service Providers acting as data processors are permitted to access Personal Data only as necessary to carry out their assigned activities and are required to handle that information in accordance with applicable confidentiality and data protection obligations.

Analytics

We may use third-party analytics services to monitor website activity, understand visitor behaviour, and identify areas where our website can be improved.

Google Analytics

Google Analytics is a website analytics service provided by Google. It collects information about website visits and user interactions to help website operators understand traffic and usage patterns. Depending on the configuration and applicable permissions, Google may process this information alongside data from its other services.

You can find more information about Google's privacy practices in the Google Privacy Policy . Google also provides information about available privacy controls and options for limiting analytics tracking.

Advertising

We may use third-party advertising services to display advertisements and support the operation of the website, subject to applicable privacy requirements.

Google AdSense and Advertising Cookies

Google's advertising services may use cookies and similar technologies to display advertisements based on user interests, previous visits, or other permitted information. The availability of personalised advertising depends on applicable consent requirements and user settings.

You can review and adjust your advertising preferences through Google's advertising controls .

Behavioural Remarketing

Zubralvexum AI may use remarketing services to display advertising on third-party websites to people who have previously visited our website. These services may use cookies and similar technologies to measure advertising activity and deliver relevant promotional content, where permitted by law.

Google Ads

Google Ads provides advertising and remarketing services that may help businesses reach users across Google's advertising network. Visitors can manage certain advertising preferences using Google My Ad Centre .

Google also offers a Google Analytics Opt-out Browser Add-on for supported browsers.

Facebook (Meta)

Meta provides advertising and remarketing services through platforms including Facebook. These services may use cookies, pixels, or similar technologies to measure advertising performance and display relevant promotional messages, subject to applicable privacy controls.

You can learn more about how Meta handles personal information by reviewing the Meta Privacy Policy . Advertising preferences may also be managed through the settings provided by the relevant platform.

Zubralvexum AI may contain links to websites and services operated by independent third parties. Following one of these links will take you to a website that is not under our control.

We encourage you to review the Privacy Policy of each external website you visit. We are not responsible for the content, privacy policies, or data handling practices of independent third-party websites or services.

Children's Privacy

Zubralvexum AI is not intended for individuals under the age of 18.

We do not knowingly collect Personal Data from anyone under 18. If you are a parent or guardian and believe that a child has provided personal information through our website, please contact us. If we become aware that we have collected such information unlawfully, we will take appropriate steps to delete it.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our website operations, data processing practices, or applicable legal requirements.

When updates are made, the revised Privacy Policy will be published on this page. Where appropriate or legally required, we may also notify users by email or through a prominent website notice.

We recommend reviewing this page periodically. Changes become effective when the updated policy is published, unless a different effective date is stated.

Contact Us

If you have questions about this Privacy Policy, how your personal information is handled, or how to exercise your data protection rights, please contact us at [email protected] or use our Contact Us page.